Cancellation Policy

We kindly request that all cancellations for online ballet classes be submitted at least 24 hours prior to the scheduled session via email at thelondonattitude@gmail.com, our online contact form, or through DM on Jordan's Instagram. Cancellations made within this timeframe will be eligible for a refund or rescheduling, with the refunded amount credited toward your session package, if applicable.

Cancellations made less than 24 hours before the scheduled session are considered late cancellations and are non-refundable. In these cases, the session will count toward your package, if you have one, and cannot be rescheduled.

If you do not show up for the scheduled class at the agreed-upon time, the session will be forfeited and will not be refunded. Additionally, if you arrive late, the session will still end at the originally scheduled time. Extra time will not be added to make up for the missed portion, and the remaining time will count as your full session.

We understand that unforeseen circumstances, such as extreme illness or injury, may arise. In such cases, please contact us as soon as possible to discuss potential accommodations. These situations will be reviewed on a case-by-case basis, and while exceptions are not guaranteed, we aim to be as understanding and flexible as possible.

By enrolling in a session, you acknowledge and agree to this cancellation policy. Thank you for your understanding and cooperation.